Frequently Asked Questions

Yes, we offer international shipping to (almost) every country in the world. Please inquire within your desired item or contact us here for a shipping quote.

Yes, customers can track the status of their order once it has been shipped. We provide tracking information, including the tracking number and shipping service used, so you can monitor the progress of your delivery.

We provide full money back guarantee for 14 days after your item is received, without a reason. You are also 100 % covered in case the package comes damaged or gets lost completely. You are also eligible for refund in case the information we provided about your item was misleading or substantially incorrect. Find more informations about your rights in our Terms & Conditions.

1. Choose the item you'd like to purchase.
2. Find the contact form on the desired item's page and provide us your e-mail along with the country you'd like to ship the item to.
3. We will respond, providing you with the total cost of the order, including shipping to your location, along with payment instructions.
4. Once the payment is received, the order will confirmed to you by email, along with the anticipated mailout date.
5. Once the package will be shipped, you will receive tracking information to your e-mail.

If you have any questions or need assistance with placing your order, please don't hesitate to contact us at info@atlaseum.com. We're here to help make your purchasing process smooth and hassle-free!

Atlaseum specializes in a wide range of eras and regions of antique cartography, including but not limited to, landmark atlases and globes from 19th and 20th century, national atlases, thematic atlases, pictorial and thematic maps and general reference maps dating from the beginning of the 17th century.

We accept payments via PayPal, bank transfer or Western Union. Other payment methods are be accepted by request.

Yes, Atlaseum ships all orders with insurance to cover the full value of the items purchased. The cost of insurance is included in the shipping fees. In the unfortunate event of damage or loss during shipping, customers are protected and can file for a refund or replacement. We take great care in packaging each item to ensure its safe transit, but having insurance provides additional peace of mind for both Atlaseum and our customers.

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All items, except for those specifically labeled as reprint, facsimile or reproduction, are 100 % genuine historical artefacts.

Yes, customers can request a custom search for a specific item if it's not currently available in Atlaseum's inventory. Please reach out to us with your request at info@atlaseum.com, and we'll do our best to assist you in finding the desired item.

Yes, customers can sign up for notifications about new arrivals or special events at Atlaseum. Simply subscribe to our newsletter or follow us on Facebook or Instagram  to stay updated on the latest additions to our collection and upcoming promotions.

All items are shipped from Prague, Czech Republic. The Czech Republic is a member of the European Union (EU) and European Economic Area (EEA).

Certainly, customers can request additional information or photos of a specific item before making a purchase. Please contact us at info@atlaseum.com with your request, and we'll be happy to assist you.

Atlaseum primarily operates as an online business and does not have a physical store or showroom where customers can view items in person. We strive to provide detailed descriptions and images of our products on our website to ensure a satisfying shopping experience for our customers, however you are more than welcome to request additional photos and details of the item of your choice. Customers visiting Prague, Czech republic, can also request personal appointment to see or pick up their desired items in person.

Yes, we accept returns within 14 days of receiving your item. No reason for return is required.

Feel free to contact us with any request at info@atlaseum.com or using this Contact form.

Yes, customers can reserve or hold an item for purchase at a later date. Please contact our customer support team to discuss your reservation request, and we'll work with you to accommodate your needs.

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Yes, customers can pick up purchased items in person at our location in Prague, Czech Republic. Prior arrangements for local pickup must be made by contacting at info@atlaseum.com.

Atlaseum regularly updates its inventory with new items. While the frequency may vary, we strive to add new and exciting pieces to our collection on a regular basis to provide our customers with fresh and unique options every couple of weeks.